Faq

Are returns accepted?

No, the voucher is non-refundable and cannot be exchanged. Once purchased, it cannot be refunded or modified.

Can I choose any pintxo from the bar with the voucher?

Yes, as long as it is from the selection available at the bar at the time of use. Our pintxo selection may vary depending on the season and the availability of fresh ingredients, so you may find new pintxos that are not in the catalog or notice that some are missing.

Does the voucher expire?

Yes, the voucher is valid for 6 months from the purchase date. We recommend using it within this period to avoid missing the chance to enjoy it.

Can I gift the voucher to someone else?

Yes, the voucher is transferable, so you can buy it and gift it—an excellent option for food lovers!

Can I use the voucher on multiple visits?

No, the voucher must be redeemed in full during a single visit. It is not possible to split its use across different days or even different times.

How do I redeem the voucher?

To redeem the voucher, you must present it printed at Orbela within the established hours. You can enjoy it any day of the week during the following hours: 11:00 AM to 2:00 PM and 7:00 PM to 9:00 PM.

Where can I buy the voucher?

The voucher is only available for purchase online through our website. It will not be sold at the establishment, so it is essential to buy it in advance from our online store.

What does the pintxo voucher include?

The voucher includes 4 pintxos from our menu for a price of €10.